Words From Our Customers
The best way to see how a company is performing is by listening to what their customers are saying. And we feel that our expertise and professionalism shine brightest when they come straight from our customers! Please find below words of praise that our customers have sent our way to show their gratitude and satisfaction.
We had our annual tuneup today. We were very pleased and impressed with Joe and as always Hart Home Comfort!Walter K.
"I just wanted to let you know what a pleasure it has been working with your service team, your guys are fantastic.Chris F.
Tom Gilmore had his plumber, Tom, out here the day after I called him for the work on the pump. He removed the cracked pipe, had it repaired and installed in just a couple of days. Tom the plumber does great work and fixed a whole list of items for us very quickly and correctly.
Gilmore also recommend a different coupling for our pump and it has never run this good, not even when it was brand new. Both of those guys are very knowledgeable and I can’t believe how quick they got us back up and running.
I really appreciate all the help and work you guys have done for us.
Thanks for everything!"
"Brian E. is very professional, clean, super nice"Beverly
"I'm a very satisfied customer of Hart. The ladies in the office are ALWAYS very sweet, helpful, and knowledgeable. The service technicians are knowledgeable and courteous. Hart always sends a service rep in a prompt manner when I need someone for my boiler. Thanks to everyone at Hart."Laurie H.
"Please keep up the good work. As a widow it's important to know I can count on you! Many thanks!"Leonara D.
"I am extremely happy with the service that I have received with Hart. I became a new customer about three years ago when I purchased my home in Uniondale. During my second year I experienced a few problems with my system - when I called your emergency number, your technicians were prompt, courteous and never let me down. I will remain a loyal Hart customer!"Delores M.
"You have been very helpful in helping us to care for an aging parent. This help is in the form of sending bills to us (daughter's house) and coordinating of repairs. Thank you!"Kathy P.
Massapequa/East Meadow, N.Y.
"My parents (Spera & Jim Brown) use you guys and adore your service. When my husband and I moved into our house, that's about 30-35 years old, we immediately knew we would use you as our company. We are extremely happy with you all and have not one bad word to say. Thank you all. P.S. I never reply to these things, but I had to because we think your company is A+."Jeanine L.
"I'm happy that there are still companies that care about the customer. Thank you for being that kind of company!"Darlene S.
Garden City, N.Y.
"Thanks for the ongoing great service. It's great to have loyalty on the other side with consistent, world-class service."Pattie & Tom R.
Bay Shore, N.Y.
"Accolades to Hart! Last night we received a dreaded message (we are vacationing in the Turks and Caicos Islands) from our neighbor: "Your temperature is at 48 degrees!" We then proceeded to make the appropriate phone calls. From the moment our daughter called Hart until your technician Anthony rectified the situation this morning, we could not have been more pleased. In every way you acted in a professional manner. Our house is "saved" and our angst allayed!George and Marilyn D.
Thank you Hart from the bottom of our "hearts"!"
Rockville Centre, N.Y.
"Thank you for the prompt service when I had no heat last week. I had some concerns when my account was transferred from Wayne Fuel. I had chosen them on referral of a neighbor and because they were located in nearby Lynbrook. On the few occasions when I have needed service I thought it best to deal with a local business. Now I know that though located in Suffolk, you do provide quick reliable attention and I am grateful!"Jane V.
East Rockaway, N.Y.
"Your winning team members are honest and dedicated - no amount of money can buy that."Betty B.
"I think the world of Hart," says Glenn W. "I think of them not just as a supplier of fuel, but as a company who keeps my home safe and comfortable. More than just doing their job, they've always gone above and beyond for me and my family. I am a businessman who knows quality and values reliability, and I can guarantee you, based on my experience I will be a Hart customer for life!"Glenn W.
"Whenever we come into your office (especially at the beginning of the heating season) the girls in the office are so very helpful. We have dealt with Laura most of the time, but they are all very nice to us. The men who come to service our furnace always answer any questions we may have."Mr. and Mrs. M.
"Very satisfied with your service. Your technicians are all very neat in the work they do."Rita F.
"After a big snow storm the snow was piled up against my home. The gentleman who delivered my oil had to make his way through the snow pile to make the delivery. I don't know how he did it, but I'm sure glad he did."Betty B.
"We just started with you in Sept/Oct '09, but so far we're happy. The service tech is very courteous and technical."David C.
"Mr. Hart, I had a spring tune-up, and your tech found a small water leak. He called the office and you had him fix the leak. (Thank you.) Another problem arose and you sent a super plumber and he fixed the problem. You went above and beyond your responsibility. I am a senior citizen on a fixed income. Your actions and care were greatly appreciated. Thank you again. Have a great year!"Edward M.
East Meadow, N.Y.